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Shipping Terms

 What shipping methods are available?

“Glowship.com offers shipping using a reputable and authorized service partner. An email confirmation with tracking number will be sent to you after your order is shipped out and you can track your order status with it online.

What are the Shipping Rates?

The shipping rates depend on the total weight of your order. Our purchase price includes all shipping costs and taxes.

Will I receive the tracking number for my order?

Orders will be shipped out every day, from Monday to Saturday, except holidays. Orders will be shipped out within 5 business days in usual. However if some items of your order are out of stock,then additional shipping time of upto 10 business days may occur. We will inform you if such cases occur.Where I can track my order?

Tracking number will be notified via email after your order is sent out and you can track your order on corresponding official site.

The official tracing site of Special lines service depends on your order destination, we will send to you with the email notification.

 How long will my delivery take?

The delivery time depends on the shipping method.

 Will I have to pay the taxes for my shipment?

When ordering from Glowship.com, the customer pays for all applicable taxes, goods and services tax (GST), valued-added tax (VAT) etc. The customer may see these charges before the final payment, and in the invoice sent

What happens if my order can't be delivered successfully?

If the orders can’t be delivered to the customers successfullyGlowship.com will be informed. Reasons for the undeliverable shipments include incorrect shipping address, failed delivery attempts by the courier (i.e., the recipient is unavailable) tec.In the above case, we will notify customers via email to arrange for reshipment after the undeliverable shipment returned to us. All reshipment fees are the same as our regular shipping fee, though your original orders accord with the free shipping.